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Are your products returnable? Customized or personalized products are non-returnable. Otherwise, if you desire to return your purchase, you may do so within 30 days, for a full refund minus the cost of shipping. Please contact us before returning your order.
What is your return address?
Latter Day Brands
9983 N 4680 W BSMT
Cedar Hills, UT 84062
Can I make purchases at your business office? Normally that is not possible unless it has been pre-arranged. Our business is operated out of a residence so there is not a store front.
What is DTG or Direct to Garment Printing? It is a printing process where images are printed on apparel by means of a large inkjet printer that is specially designed for printing textile ink on apparel. This is different than screen printing and vinyl transfers or iron on printing. This allows us to print via a computer. It also allows us to print a full CMYK spectrum including photographs on apparel.
What is PRINT ON DEMAND? All of our products are print on demand. This means there is a production lead time on ever order. We do not print it until it is ordered. Typically we have orders made and shipped in 3 to 5 business days. However, this can fluctuate based on sales. If there are fewer sales, we could ship your order in 1 to 2 business days. If sales are heavy, we could ship your order in 7 to 9 days. It is always best to plan accordingly, or call (txt) and ask. There is also the occasion where blanks (inventory runs low on products) need to be ordered before printing can happen. This can add to the turn around time. In general we try to have plenty of stock on hand to meet current demands and try to get all orders printed and shipped in a timely fashion. If you have a special request or need something more quickly, it is always best to call (txt) and ask.
When my product be shipped? There is a production time on all orders. This can be as quick as 1 day. Typically we say 3 to 5 days. Some circumstances may be longer.
FREE Freight Promotion: These are always shipped USPS First Class Mail. If the weight exceeds 16 oz, the order will be shipped USPS Priority Mail.
How long does it take to ship to me? All orders come from Cedar Hills, UT. Here is an estimate as to how long it takes to ship:
First Class Mail - To Utah 1 to 2 days
First Class Mail to Western States (AZ, CA, CO, ID, NM, NV, OR, WA, WY) Typically 2 days - Rural, it could be 3 days
First Class Mail to Central States - 2 to 3 days
First Class Mail to East Coast - 3 to 4 days - Rural could take up to 5 days
Priority Mail to Utah - 1 to 2 days
Priority Mail to Western States (AZ, CA, CO, ID, NM, NV, OR, WA, WY) - Typically 2 Days
Priority Mail to Central States - Typically 2 Days - Rural could be 2 to 3
Priority Mail to East Coast - Typically 2 to 3 Days - Rural could be 3 to 4
Do packages ever get lost in the mail? Unfortunately yes. But, if they do, we will gladly reprint and ship your package. Typically we give the package at least 7 days to show up before doing so.
Who is Latter Day Brands? Or Why does my bank statement shows that my purchase was made to Latter Day Brands? Latter Day Brands is the parent company of Latter Day Rings. It owns the rights to Latter Day Rings, Latter Day Statues and all other websites and business created under the same umbrella.
Do you do express shipping? Not at this time.
Do you ship internationally? Not at this time.